Ping
ms
Jitter
ms
Download
Mbps
Upload
Mbps
To most accurately measure your speed:
- Make sure other devices in your home are not using your Internet connection during the test.
- Connect your laptop or computer directly to your home’s router with an ethernet cable instead of using Wi-Fi.
- Power off any streaming devices including smart TVs, video sticks, Alexa, etc.
- Disconnect all phones, laptops, and other Wi-Fi devices from the network.
- Click ‘Start’ to perform several tests spread over several minutes time.
If self-testing does not deliver expected results, Hargray can perform a controlled speed test that will provide an accurate result of the available network speed and can perform appropriate troubleshooting as needed. Please call 877.427.4729 for assistance.
Understanding Your Speed Test Results
Mbps: Megabits per second shows how fast you can stream movies or upload and download files.
Download Speed: This is the maximum amount of data your device can receive from the Internet per second.
Upload Speed: This is the maximum amount of data your device can send to the Internet per second.
Looking for faster Internet? Go to hargray.com to check available speeds and boost your speed today.
- Hargray does not guarantee the advertised speed to be available at all times as network conditions and traffic vary. Hargray provides a “best effort” service as referenced in the Terms and Conditions.
- Advertised speeds can only be obtained on an idle network connection with no other devices connected, and only by using a direct ethernet cable connection into the Hargray equipment.
- Many laptops and mobile devices have inherent speed limitations. If you have a high bandwidth connection such as 1000 Mbps download, you may need Hargray to test your speed using special speed testing devices.